Terms & Conditions
Revised 3/15/2025
You must be at least the age of majority in your jurisdiction, or have the permission of a parent or legal guardian, to use this site. You agree not to use our products or services for any unlawful purpose or to violate any applicable laws. Transmission of any malicious code or viruses is strictly prohibited. Any breach of these Terms may result in immediate termination of your access to our services.
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer. You agree not to duplicate, reproduce, sell, or exploit any portion of the service or content without express written permission.
While we strive to maintain accurate and up-to-date information on our site, we are not responsible for any inaccuracies, omissions, or outdated content. The material is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify content without notice.
Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. We may limit or cancel quantities available or ordered, especially in cases of suspected reselling or misuse.
Certain products may only be available online and may have limited quantities. We have made every effort to display products as accurately as possible; however, we do not guarantee that your monitor’s display of colors will be accurate. We reserve the right to discontinue any product at any time or limit sales based on jurisdictional restrictions.
You agree to provide current, complete, and accurate billing and contact information for all purchases. We reserve the right to cancel or limit orders if we suspect fraud or unauthorized reselling. In such cases, we will attempt to notify you using the information provided at the time of order. Please review our Refund and Return Policy for further details.
We may provide access to third-party tools over which we have no control or input. You acknowledge and agree that these tools are provided “as is” and “as available,” without any warranties or representations. Use of these tools is at your own risk.
Certain content or services may link to third-party websites. We are not responsible for examining or evaluating their content or accuracy and do not warrant or accept any liability for third-party materials or websites. Please review their terms and policies before engaging in any transactions.
If you send us comments, suggestions, ideas, or other materials (collectively “submissions”), you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, publish, and distribute those submissions in any medium. We are under no obligation to maintain submissions in confidence or respond to them.
Your submission of personal information is governed by our Privacy Policy. Please review it to understand how your data is handled.
We reserve the right to correct any errors, inaccuracies, or omissions on the site, including pricing and availability, at any time and without prior notice, even after an order has been placed.
You may not use the site or its content for any unlawful or prohibited purpose, including but not limited to: violating laws, infringing on intellectual property rights, harassing or discriminating against others, submitting false information, transmitting malicious code, collecting personal data of others, spamming, or interfering with security features. Violations may result in termination of your access.
We do not guarantee uninterrupted, timely, or error-free service. All products and services are provided “as is” and “as available” without warranties of any kind. We are not liable for any damages, losses, or claims arising from your use of the site or products. In jurisdictions that do not allow limitations on implied warranties or liability, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify and hold harmless M&M BBQ Company and its affiliates, officers, employees, and agents from any claims or demands arising out of your breach of these Terms or violation of any law or third-party rights.
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed from the agreement, and the remaining terms shall remain in full force and effect.
These Terms remain in effect until terminated by either party. You may terminate by ceasing use of the site. We may terminate or suspend access if you violate these Terms. Upon termination, your obligations and liabilities incurred prior to the date of termination shall survive.
These Terms and any policies posted on this site constitute the entire agreement between you and M&M BBQ Company. Our failure to enforce any part of these Terms shall not be deemed a waiver of that right.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas. Any dispute shall be resolved through confidential arbitration in Dallas County, Texas, under the rules of the American Arbitration Association. By agreeing, you waive your right to bring a lawsuit in court, except for matters related to intellectual property. Any claim must be brought within one (1) year from the event giving rise to it.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the site after changes are posted constitutes acceptance of those changes.
Questions about the Terms should be sent to: info@mmbbqco.com
22. Intellectual Property
All designs, logos, names, and content on the site are the property of M&M BBQ Company. You may not reproduce, resell, or exploit any content without our written consent. Infringements should be reported promptly.
23. Refund, Return, and Cancellation Policy
Customers may cancel an order and request a full refund in writing within thirty (30) days of deposit. Only the person who placed the order is authorized to request a refund. After thirty (30) days, a partial refund minus 15-35% processing fee on the order value may be considered based on work already performed or material purchased. Refunds will not be granted if the order includes customization, specialized components, production commenced, or materials purchased.
24. Payments and Shipping
Website purchases and residential equipment require payment in full. Commercial products require a 25% deposit. Remaining balance is due no less than thirty (30) days before production begins. Delays in payment will result in delay of start. If shipping is required, payment is due with the final production payment.
25. Risk of Loss and Transfer of Title
Risk of loss transfers to the customer upon delivery. Title does not pass to the customer until full payment is received. Until then, M&M BBQ Company retains a security interest in the products.
QuickBooks Invoicing Message
After (30) days from deposit, refunds are subject to a processing fee based on the order value. Specialized components and customization are See terms and conditions for details.
Deposits must be requested in writing by the original contact within (30) days of deposit. Specialized components or customized orders are not covered under the (30) day refund policy. See terms and conditions for details.
After thirty (30) days, a partial refund minus 15-35% processing fee on the order value may be considered based on work already performed. Refunds will not be granted if the order includes customization, specialized components, production commenced, or materials purchased.
All designs, logos, names, and content on the site are the property of M&M BBQ Company. You may not reproduce, resell, or exploit any content without our written consent. Infringements should be reported promptly.
Website purchases and residential equipment require payment in full. Commercial products require a 25% deposit. Remaining balance is due no less than thirty (30) days before production begins. Delays in payment will result in delay of start. If shipping is required, payment is due with the final production payment.
Risk of loss transfers to the customer upon delivery. Title does not pass to the customer until full payment is received. Until then, M&M BBQ Company retains a security interest in the products.
Deposits must be requested in writing by the original contact within (30) days of deposit. Specialized components or customized orders are not covered under the (30) day refund policy. See terms and conditions for details.
After thirty (30) days, a partial refund minus 15-35% processing fee on the order value may be considered based on work already performed. Refunds will not be granted if the order includes customization, specialized components, production commenced, or materials purchased.
